Refund Policy

Last updated June 20, 2026

tax-calculator.nl provides instant access to digital Pro features. Purchases are generally non-refundable once access has been activated or used, except where required by applicable law or where Lemon Squeezy determines that a refund is appropriate.

1. Digital product access

Pro features are delivered digitally and become available immediately after a successful payment. By purchasing and using Pro access, you agree that the digital service starts right away and understand that your statutory withdrawal right may be lost once access begins, where permitted by applicable law.

2. General refund position

Because the service is available immediately, we do not normally provide refunds for activated or used Pro access, unused subscription time, changes of mind, or purchases made after you had access to the product information and free calculator features.

This policy does not limit any mandatory consumer rights that apply in your country.

3. When a refund may be considered

Refunds may be considered case by case where:

  • a duplicate payment was made by mistake;
  • a technical issue prevented access to paid features and we could not resolve it within a reasonable time;
  • the law requires a refund; or
  • Lemon Squeezy, as Merchant of Record, determines that a refund is appropriate.

4. Subscriptions

Cancelling a subscription stops future renewals. It does not automatically refund the current billing period. You keep access to the paid features until the end of the period already paid for, unless Lemon Squeezy or applicable law requires a different outcome.

5. Payments are handled by Lemon Squeezy

Payments, invoices, taxes, and refunds are processed by Lemon Squeezy as Merchant of Record. Lemon Squeezy may approve, partially approve, or decline refund requests according to its own terms, policies, payment network rules, and applicable law.

Lemon Squeezy's refund policy is available at lemonsqueezy.com/refund-policy.

6. How to request a refund

To request a refund, contact us at [email protected] with the email address used for payment, your Lemon Squeezy order ID, and a short explanation. You can also contact Lemon Squeezy through the support links in your payment receipt.

7. Chargebacks and payment disputes

If something is wrong with your purchase, contact us first so we can help resolve it. Unnecessary chargebacks may delay support and can lead to account restrictions while the payment dispute is being reviewed.

8. Contact

Questions about this Refund Policy? Email us at [email protected].